At Harrison Brook we strive to give you the best service. Unfortunately, sometimes things can go wrong. By letting us know, it gives us the opportunity to improve and put it right for you.
What we’re going to need
In order to deal with your complaint, we’re going to need a few things from you. Best if you have these at the ready before you start.
- Name and contact information
- Account details if available
- A description of your complaint and how it affected you
- What we can do to resolve your complaint
© 2023 Harrison Brook Limited
'Harrison Brook Limited' is registered in England No: 08587690 & 'Harrison Brook France' is a registered branch of ‘Harrison Brook Limited’, immatriculation au R.C.S Antibes ‘838 461 325’.
Harrison Brook are members of Nexus Global (IFA Network). Nexus Global EU is a division of Blacktower Financial Management (Cyprus) Limited (BFMCL) and Blacktower Insurance Agents & Advisors Ltd (BIAAL). Harrison Brook is an Appointed Representative of BFMCL which is licensed and regulated by the Cyprus Securities & Exchange Commission (CySEC) - Licence No. 386/20.
Harrison Brook is an Appointed Representative of BIAAL which is licensed and regulated by the Insurance Companies Control Service (ICCS) - Licence No. 5101
Rest of World (ROW)
The financial advisers trading under Harrison Brook/BFMI are members of Nexus Global (IFA Network). Nexus Global is a division of Blacktower Financial Management (International) Limited (BFMI). All approved individual members of Nexus Global are Appointed Representatives of BFMI. BFMI is licenced and regulated by the Gibraltar Financial Services Commission (FSC) and bound by the rules under licence number 03647.
United States of America (USA)
Harrison Brook through its advisors offers investment and financial advisory services through Beacon Global Advisor Network, LLC (BGAN), a registered investment adviser with the Securities and Exchange Commission (SEC). SEC number: 801-110724, CRD number: 288833. Registration as an investment adviser does not imply a certain level of skill or education. Check the background of this firm on the Investment Adviser Public Disclosure page
French Mortgage Advice
For French mortgage advice, this is conducted by ‘HB Property S.A.S’, immatriculation au R.C.S Antibes ‘831 714 761’. 'HB Property S.A.S' est inscrit a L'Orias le Registre unique des Intermédiaires en Assurance, Banque et Finance sous le numéro d’immatriculation '18005964'